Hot Line: কাস্টমার প্রতিনিধীর সাথে কথা বলার জন্য নতুন ডায়াল নম্বর
dialing no./short code/email description tariff pulse
121
free ivr for all banglalink pre-paid, post-paid and
call & control customers. customer can get various
services and service related information from this
number.
free 10 sec
111
helpline for all banglalink pre-paid, post-paid and
call & control customers. customer can talk to a
customer care representative.
tk. 0.50/ min
(free for post-
paid)
10 sec
158
complaint number for all banglalink prepaid &
postpaid customers. customer can launch
complaints through this number.
free n/a
7766
promotional number for all banglalink pre-paid &
post-paid customers. all promotional information
is available here.
free n/a
175 contact number for i-top up transaction
information (for banglalink retailers only). free n/a
365 customer service over phone for banglalink
retailers only. free n/a
2727 yellow pages (for all banglalink) directory service. tk. 5.00/ min 10 sec
120 sms & call back service for all banglalink
subscribers. tk. 2.00/ sms n/a
01911304121
free ivr for all banglalink pre-paid, post-paid and
call & control customers. customer can get various
services and service related information from this
number.
free 10 sec
01911304111
helpline for all banglalink pre-paid, post-paid and
call & control customers. customer can talk to a
customer care representative.
tk. 0.50/ min 10 sec
01912999000 only for postpaid & sme package information and
sales request. tk. 2.00/ min 10 sec
01920000000 customer service over phone for icon customers
only. on-net as per package
01950111111 for all kinds of international roaming related
information, services & complaints. on-net as per package
1200 careline for mobile financial services of banglalink
subscribers and banglalink retailers.
tk. 1.00/ min
(free for retailers) 10 sec
1911304120 only for mobile financial services related
information, services & complaints. tk. 1.00/ min 10 sec
+88 02 8820594 fax for customer service related queries.
info@banglalinkgsm.com customer service related queries through email.
roaming@banglalinkgsm.com international roaming related queries through
email.
www.icongsm.com.bd website for icon customers only.
+88 02
9888370-1, 9862325-6
banglalink customers can also contact these phone
numbers for customer services over phone.
note:
all tariffs mentioned here are 15 % vat applicable
outgoing barred post-paid customers can call at
111; pre-paid and call & control customers can
also call 111 if the connection has sufficient
balance
dialing no./short code/email description tariff pulse
121
free ivr for all banglalink pre-paid, post-paid and
call & control customers. customer can get various
services and service related information from this
number.
free 10 sec
111
helpline for all banglalink pre-paid, post-paid and
call & control customers. customer can talk to a
customer care representative.
tk. 0.50/ min
(free for post-
paid)
10 sec
158
complaint number for all banglalink prepaid &
postpaid customers. customer can launch
complaints through this number.
free n/a
7766
promotional number for all banglalink pre-paid &
post-paid customers. all promotional information
is available here.
free n/a
175 contact number for i-top up transaction
information (for banglalink retailers only). free n/a
365 customer service over phone for banglalink
retailers only. free n/a
2727 yellow pages (for all banglalink) directory service. tk. 5.00/ min 10 sec
120 sms & call back service for all banglalink
subscribers. tk. 2.00/ sms n/a
01911304121
free ivr for all banglalink pre-paid, post-paid and
call & control customers. customer can get various
services and service related information from this
number.
free 10 sec
01911304111
helpline for all banglalink pre-paid, post-paid and
call & control customers. customer can talk to a
customer care representative.
tk. 0.50/ min 10 sec
01912999000 only for postpaid & sme package information and
sales request. tk. 2.00/ min 10 sec
01920000000 customer service over phone for icon customers
only. on-net as per package
01950111111 for all kinds of international roaming related
information, services & complaints. on-net as per package
1200 careline for mobile financial services of banglalink
subscribers and banglalink retailers.
tk. 1.00/ min
(free for retailers) 10 sec
1911304120 only for mobile financial services related
information, services & complaints. tk. 1.00/ min 10 sec
+88 02 8820594 fax for customer service related queries.
info@banglalinkgsm.com customer service related queries through email.
roaming@banglalinkgsm.com international roaming related queries through
email.
www.icongsm.com.bd website for icon customers only.
+88 02
9888370-1, 9862325-6
banglalink customers can also contact these phone
numbers for customer services over phone.
note:
all tariffs mentioned here are 15 % vat applicable
outgoing barred post-paid customers can call at
111; pre-paid and call & control customers can
also call 111 if the connection has sufficient
balance
